After-Sales Policy

YoYoFriends After-Sales Policy 1.0

 

1. It is not acceptable that no reason to return A grade yoyos or others goods.

 

2. For appearance defects caused by producing, please contact us within 48 hours after receipt. We will accept refund and replacement in case of it is unused. We will pay the round-trip freight.

 

3. Our yo yo warranty is 21 days ( after receipt yo yos ).

For vibration,in the case of non-human cause, we will provide warranty services. Buyers will bear the returning freight, we will in charge of sending it out after finished fix!

 

4. B grade yo yo is not returnable or exchangeable once sold.